Well I thought it only fair that I update you on the progress of the mini, after all credit where credit is due, O wait there is NO credit.
I am somewhat baffled by what A&J Lawrence are doing with the mini! The car has now been with them some 6 weeks and still it has not been completed, and still they are working on the car!
To say I am getting annoyed is somewhat of an understatement. I went in on Saturday and had a right go at those still in the office at the time, the result of that ‘conversation’ was a call today telling me they hope to have it finished this week, yehaaaa.
Am I wrong to be annoyed? Am I wrong to have a go?
I also got an email telling my my excess is £300- so maybe that concludes the whole sorry saga. I will NOT be going back to A&J with ANY of my cars and I will NOT be returning to ENTERPRISE CAR INSURANCE!!
Customer service in this country is defiantly going down the pan and really needs working on!!